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Frequently Asked Questions: Everything You Need to Know.

What does renting a 'Build-to-Rent' apartment mean?

The "Build-to-Rent" model is the result of rethinking traditional living styles and creating a new, innovative concept. The rent includes a range of services and amenities that make it a unique living space, catering to everyone's needs. We guarantee our tenants a convenient and comfortable home that extends beyond just the living room.

Why is Torre Richard unique?

A place that offers exceptional services:
A community manager always available.
Lockers for package deliveries and bike storage equipped with a workshop.
Fully furnished apartments decorated by Lago.
Full flexibility on the length of your stay; you can always choose another apartment based on availability.
Access to building amenities: a fitness area to work out and relax, coworking area and a lounge where you can spend quality time.

Why should I choose Torre Richard?

By choosing to rent with Torre Richard, you’ll discover an unparalleled world of amenities and services, giving you easy access to entertainment, work, and living. Our common spaces cultivate dynamic communities that truly love where they live.

What are the rental apartments like?

Torre Richard offers 122 apartments, comprising: 26 studios, 57 one-bedroom apartments, 35 two-bedroom apartments including 2 duplexes, and 4 three-bedroom apartments.

What are some of the features included within the apartments?

Each apartment is designed to be welcoming and functional for residents, with Lago using
essential lines for a timeless design. A key focus is on sustainability, with careful selection of materials that have minimal environmental impact. The furniture is painted with water-based products, avoiding the use of solvents.
Each apartment includes:
Comfy couch
Modern table and chairs
Living room furniture
Spacious, fully furnished bathroom with a modern ventilation system
Appliances to meet your needs: washer & dryer, fridge, oven, induction cooktop.

Is Wi-Fi included in Torre Richard?

Wi-Fi is included in the common areas of Torre Richard

Is the building pet-friendly?

Yes, pets are allowed and may enter both individual building units and common areas, provided they are not left loose or unattended in the common areas.

Is smoking allowed in Torre Richard?

No, tenants are strictly prohibited from smoking inside the apartments as well as in the common areas.

How does check-in work?

On the day of check-in, the Community Manager will welcome you and ask you to sign the handover report. They will then guide you through the building, starting with the shared areas and continuing to the fitness area and coworking space. The tour will end at your apartment, where you will be given your keys. From that moment on, you can begin enjoying the unique living experience offered by Torre Richard.

How does check-out work?

On the day of check-out, after you have removed all your personal belongings from the flat, you will hand the keys back to the community manager. Together you will carry out a final inspection of the property to identify any critical issues or damage. A joint document will be drawn up stating what has been found and, if necessary, you will then receive a damage assessment for possible reimbursement.

How to reach Torre Richard?

Torre Richard is well connected to Milan’s city centre and the main transport links: the M4 Frattini station is just a 10-minute walk away, Piazza Duomo can be reached in approximately 25 minutes by tram, while Milano Centrale Station is around 30 minutes away by bus or metro. Linate and Malpensa airports are respectively about 35 minutes and 1 hour 40 minutes away.

Are there schools in the vicinity?

Yes, there are several schools, of different educational levels, in the vicinity of Torre Richard. The closest schools are the following:
Bloom International School (primary and secondary school)
G. Capponi (primary and secondary school)
Moisè Loria (primary school)
Thouar Gonzaga (primary and secondary school)
Jacopo Barozzi (nursery school)

What are some of the additional services that can be added upon request?

Torre Richard offers a wide range of additional services that can be added upon request,
including:
Personal trainer
Move-in services
Move-out services
Kitchen pack
Linen pack
Handyman services
Housekeeping

Which contact should I use for further information?

For further information, please email info@torrerichard.it.

Who is the Community Manager?

The Community Manager is the main promoter of community life within Torre Richard. They are a professional responsible for supporting residents and coordinating the essential day-to-day aspects of the building. Their role is to assist residents throughout the day and organise events for the Torre Richard community, helping to create a vibrant and engaging living environment.

Who owns the property?

The property was developed by Milan Living Fund BTR1 fund, whose funds are managed by Savills.

What kind of security system is in place?

To ensure the safety of Torre Richard, a CCTV system will monitor the building.

How does the booking process work?

Renting at Torre Richard is easy. Simply choose the apartment size that suits you, select the design that best fits your needs, and add any extra services you may require.

What type of documentation is needed during the application process?

All individual applicants will be required to upload a copy of:
Photo ID
Tax code
Conflict of interest disclosure
Anti-money laundering form
Employment reference(s)
Financial references

If the application is submitted by a legal entity, the following documents should be uploaded:
Certificate of incorporation
Photo ID and tax code of the legal representative
Conflict of interest disclosure
Anti-money laundering form

Are there any booking fees?

Yes, you must pay a one off fee of 8% plus 22% VAT of the amount of one year lease.

Can I co-sign the leasing agreement?

Yes, tenants can co-sign their agreement with another interested party.

Can I sub-lease the apartment?

No, it is not possible for tenants to sub-lease their apartment or use their apartment for any other uses than those specified in the leasing agreement.

What is the minimum age to rent an apartment?

In order to sign the contract, applicants must be over 18. For the use of common spaces, such as the gym, tenants must be over the age of 16.

Is a security deposit required for damages?

Yes, a deposit equal to one month's rent will be required for contracts for natural persons; in the case of contracts for legal persons, a deposit equal to three months' rent will be required.

Are utilities included in the rent?

Utilities related to heating and cooling and consumption of water are included in the rent, the leasing agreement specifies a cap after which consumption of the aforementioned utilities are covered by the tenant. Phone bills, apartment Wi-fi and electricity are not included.

Is there a TV in the apartment?

The TV is not included. We provide living room forniture on which you can place your television.

What is the cancellation policy?

The tenant has the right to terminate the contract by sending a notice via their registered email, with a minimum of 3 months' notice before the desired termination date.

What is the minimum lease term at Torre Richard?

The minimum lease term is 12 months.

How and when can can rent be paid?

The rent shall be paid in advance through monthly instalments by direct debit (RID), due on the 5th day of each month, according to the procedures and bank account details provided by the landlord.

Can I host people in my apartment?

Yes, you can host family and friends.

Can I share my apartment with friends?

Yes, you can share your apartment with friends, but they must co-signed the lease. If someone is coming to live with you, a new lease must be signed.

What services are available in Torre Richard?

Residents of Torre Richard can take advantage of numerous services:
All residents will have access to a fast Wi-Fi connection in common areas
Apartments furnished with high-finish furniture provided by Lago
A spacious Technogym-branded fitness area
An on-site community manager
A green space outside.

What kinds of common spaces are available for use at Torre Richard?

Tenants will have access to the lobby, a lounge, storage lockers, a bike deposit and a fitness center.

What work from home amenities do you offer?

As home becomes a place to work from, we have everything you need to make the seamless transition from home to a working environment. You have a wide range of spaces available at your fingertips: your apartment, the peaceful garden or in the more office-like cowerking area. No matter what kind of environment you prefer working in, Torre Richard has a space for you, so that each tenant can find the most productive environment for them.

Is there car parking?

Yes, there is an underground car park in the building, 19 car boxes are available. The available options are single and double garages.  The monthly cost varies depending on the basement where the boxes are located.

Is there bike storage?

Yes, there is a dedicated area for bicycles where they can be stored free of charge.

Are storage spaces available?

Yes, when configuring your flat, you will be able to add a cellar. In Torre Richard there are 30 cellar rooms, the monthly cost of which varies depending on the basement in which they are located.

What are the hours of availability for the building ameneties?

The fitness center as well as the coworking spaces are available to tenants 24/7.

Can I bring in my personal trainer?

Yes, however, according to the usage regulations, the personal trainer must provide a self-certification of professional qualification, and the tenant will need to sign a liability waiver.

Can I bring outside visitors to use the building ameneties?

It is possible to host guests in the tenant’s apartment as well as the co-working spaces. However, guests are not permitted to use the fitness area.

Can I decorate my apartment?

Tenants are free to decorate their apartment with decorative items. However, tenants are not allowed to make structural changes to the apartment unless previously coordinated with the landlord. It is also not permitted to change the existing furniture. At the end of the lease term, the apartment will be inspected to ensure it has not sustained any damage.

Where do I receive mail/packages?

In Torre Richard, there are lockers designated to hold tenant's packages. In addition a mail service is provided by the reception during operating hours.

Are building expenses included within the rent?

Yes, building fees are included in the monthly rent.

Do you provide guests with bedding and towels for bathrooms?

Torre Richard offers the option to purchase a linen pack as an additional service. You can request it after your check-in day. For more information, feel free to ask the community manager.

Who should I call when the community manager is off?

If the community manager is off, you can send an e-mail at info@casavilloresi.com

Who is the furniture designer?

All the furniture inside Torre Richard is supplied by Lago.
Each apartment features a unique furniture style, and the available options can be selected during the configuration process (please note that choosing a specific mood pack for an apartment is not guaranteed).
The available moods are:
Earth
Urban

What is a bycicle workshop?

It is a dedicated space inside the bulding, where you can fix your bycicle if in need, the workshop will be fully equiped.

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